Legal & Privacy

Last Updated: February 2025

1. LEGAL NOTICE

In compliance with Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE) and the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679), we inform users that this website, grappes.es, including its subdomains ca.grappes.es and en.grappes.es, is operated by:

• Owner: Lucas Lecomte Baña
• Registered Address: Carrer Nou de Octubre, 1, local 4, 03520 Polop, Alicante, España
• Contact Email: info@grappes.es
• Website: https://en.grappes.es

This website provides information about and promotes the services of Grappes, a physical stationery shop with an online presence.

2. PRIVACY POLICY

2.1 Data Collection & Use

We collect and process personal data when users interact with our website, including:

• Contact Forms: Name, email, and message.
• Analytics: We use Google Analytics to track anonymized website usage data.

We process data for the following purposes:

1. Responding to inquiries sent via the contact form.
2. Analyzing website traffic to improve user experience.

2.2 Legal Basis for Processing

Data processing is carried out under the following legal bases:

• User Consent: When submitting forms or accepting cookies.
• Legitimate Interest: Website analytics and service improvements.

2.3 Data Storage Duration

• Contact form data: Stored until request is processed.
• Google Analytics data: Stored for 26 months (default retention period).

2.4 User Rights

As per GDPR, users have the right to:

• Access their personal data.
• Request correction or deletion.
• Withdraw consent at any time.
• File a complaint with Spain’s Data Protection Agency (AEPD - Agencia Española de Protección de Datos).

To exercise these rights, contact us at info@grappes.es.

2.5 Data Sharing & Third-Party Services

• We do not sell or share personal data with third parties.
• Google Analytics processes anonymized usage data to analyze website traffic.

3. COOKIE POLICY

3.1 What Are Cookies?

Cookies are small files stored on a user’s device to improve website functionality and track site usage.

3.2 Types of Cookies Used

1. Essential Cookies: Required for website operation.
2. Analytics Cookies: Used by Google Analytics to track visitor behavior (requires user consent).

3.3 Managing Cookies

Users can manage or disable cookies via:

• The cookie banner displayed upon first visit.
• Browser settings (Chrome, Firefox, Edge, etc.).

4. GOVERNING LAW & JURISDICTION

This legal notice and privacy policy are governed by Spanish law. Any disputes shall be resolved under the jurisdiction of the courts of Alicante, Spain.

This policy applies to grappes.es, ca.grappes.es, and en.grappes.es. By continuing to use this website, you agree to these terms.

For any legal inquiries, contact info@grappes.es.